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 Customer service

 FAQ: Frequently asked questions

How can I modify or check the status of my order?
If you would like to modify or ask any questions regarding your order please type your details in your account . When you access your account click in your order in order to see your details. At the end you have a box to ask or comment anything you like.
 
What is my login information?
When you placed your order, MetalikShop sent an email containing your login information. Use the password provided in the email, and your order number to access information on your account If you lost your password please click lost password in order to get a new one.
 
Who is MetalikShop?
Please click in the section about us» in order to see information about our company.
 
Return policy
f you are not happy with your order you can return it within 60 days of delivery. Please send an a email or give us a telephone call and we will tell you what to do. We will refund your money in the same account that you used if you compile with our return policy
 
How can I check my order status?
Simply use the login box to check all your order. You can track your order by using the TAG number that you received by email in the following URL: http://www.ups.com/WebTracking/track?loc=en_US
 


 Contact Customer Service

Questions relate to your order
For anything relate to your order you can login in order to access:
Your account

Simply login with your email and password, select your order and use the box at the bottom of the page. One of our representative will contact you shortly.
 

General questions
Please use our contact form
If your questions is related to your order please do not use this form, login into your account first and use our contact customer service form